RETURNS & EXCHANGES

HOW DO I RETURN MY ITEM?

Our returns period is currently 30 working days and starts from the date you receive your order.

Shipping fees are non-refundable. Returning orders subject to a return fee will be deducted from the amount being refunded to you.

We aim to process all returns within 14 working days, however in some cases this may be extended to 30 working days during busy times of the year.

However, we do not accept returns or exchanges for customized pieces since each single piece is made to order, unless if there’s a significant delay of your order on our end. Please do not hesitate to email us via support@laramour.com if you have any other questions or concerns.

CAN I EXCHANGE MY ITEM?

Please note, we no longer accept exchanges, including rings.

Please feel free to contact us via support@laraour.com if you have any questions.

WHEN WILL I RECEIVE MY REFUND?

We understand the importance of a swift and seamless return process. We will closely monitoring the logistics of your returned package.

We aim to process all returned orders within 14 working days. However in some cases, this time frame may be extended to 30 working days during the busy time of year. All refunds will be credited to the original credit card.