The “Label Created” Limbo
Why Your Package is Stuck on “Label Created” (And Why It Won’t Happen at Laramour)
We are breaking the industry habit of “Ghost Shipping.” Here is our promise to you this holiday season.
The “Label Created” Limbo
It is the modern online shopping nightmare.
You buy a gift for a birthday or the holidays. You get that exciting notification: “Your Order Has Shipped!” You click the tracking link, expecting to see it moving toward you.
But then… nothing.
Day 1: Label Created. Day 4: Label Created. Day 10: Label Created.
You start to wonder: Did they lose it? Did they even pack it? Was I scammed?
The truth is frustrating. In the e-commerce world, this is often called “Ghost Shipping.” Many brands—especially those selling on big marketplaces—are under immense pressure to hit “speed metrics.” To avoid penalties, they print your shipping label immediately to tell the computer the order is “shipped,” even if the item is out of stock or sitting in a pile that won’t be touched for days.
It is a trick to buy time. And frankly, we think it is dishonest.
The Laramour Difference: Real Tracking, No Tricks
At Laramour, we are an independent brand. We answer to you, not to an algorithm or a marketplace KPI.
We believe that “Shipped” should mean “Shipped.”
We know that waiting is hard, but waiting in the dark is worse. That is why we are taking a stand against Ghost Shipping with our True-Ship Promise.
- We Don’t Fake the Click
When you receive a “Your Order Has Shipped” email from Laramour, it doesn’t mean we just printed a piece of paper. It means your jewelry has been picked, inspected, packed, sealed, and is physically ready to be handed to the carrier.
- Radical Transparency
If we are overwhelmed during the holiday rush (it happens!), we won’t hide it. We would rather keep your order status as “Processing” for an extra day than lie and tell you it is on a truck when it isn’t. You will always know exactly where your jewelry is in the process.
- Human Support, Not Bots
If your package does get stuck (because sometimes weather or carrier delays are out of our control), you won’t get a robot response. Our support team monitors our shipments daily. If we see a delay, we often know about it before you do, and we are ready to help.
Our Commitment to You
We know that behind every order is a person—a bride waiting for her earrings, a husband hiding a gift, or a woman treating herself to a well-deserved upgrade.
You trust us with your money, and we trust you with the truth.
So, this season, shop with confidence. When Laramour says it’s on the way, it’s really on the way. [Shop Our Ready-to-Ship Collection]
